At least with rotten fruit you just throw it away... much simpler than calling tech support in India, spending an hour troubleshooting (remove battery, put battery back in, repeat...) to no avail with a man I swore should have ended the call with "Thank you Come Again" ala Apu on the Simpsons. part of the exchyange 'so you are having the Blackberry device pearl, yes?' (me) Yes. 'Have battery been removed?' (me) Four times, I've done this before. 'please to remove battery, wait 3 minutes, try again' me- done... again. 'Is the device working?' me- no, blank screen.. hour glass. 'remove battery please again.' (me)- done 'you very quick with that' (me)- yes, I didn't replace the battery cover.' 'ok ok, I see' please be replacing the battery again. 'done... same thing' 'please to verify your address, we will be sending new device to your attention.' (pressed mute button, SIGH, unmute) Ok, thank you. Final verdict- the Blackberry is 'busted' and a new on arrived today... number 4 for this particular director.
6 comments:
At least with rotten fruit you just throw it away... much simpler than calling tech support in India, spending an hour troubleshooting (remove battery, put battery back in, repeat...) to no avail with a man I swore should have ended the call with "Thank you Come Again" ala Apu on the Simpsons.
part of the exchyange
'so you are having the Blackberry device pearl, yes?'
(me) Yes.
'Have battery been removed?'
(me) Four times, I've done this before.
'please to remove battery, wait 3 minutes, try again'
me- done... again.
'Is the device working?'
me- no, blank screen.. hour glass.
'remove battery please again.'
(me)- done
'you very quick with that'
(me)- yes, I didn't replace the battery cover.'
'ok ok, I see' please be replacing the battery again.
'done... same thing'
'please to verify your address, we will be sending new device to your attention.'
(pressed mute button, SIGH, unmute) Ok, thank you.
Final verdict- the Blackberry is 'busted' and a new on arrived today... number 4 for this particular director.
Can anyone say "user error"???
if the blackberry was a fruit, and was neither rotten or smooshed, it could have been yummy.
And if it was a fruit, I might've suspected Jim. ;)
Good job pressing mute there, Chris!
Yeah, Chris is amazing at using his mute button:D
i think i've talked with that person before
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